AI Chatbot for Small Business
A custom AI chatbot trained on your services, pricing, hours, and FAQs answers customer questions and captures leads on your website 24/7. Not a generic widget — built around your actual business. Starts at $1,500 CAD. Built by Handbuilt in Surrey BC, serving Canada and remote clients worldwide.
The problem
Your website gets traffic, but most visitors leave without reaching out. They had a question about your pricing, your hours, or whether you serve their area — and your site didn’t answer it fast enough. A contact form feels like shouting into a void. A phone call during business hours isn’t always convenient. So they bounce, and you never know they were there.
What this looks like in practice
Imagine a dental clinic with a website that gets 800 visits a month. About 15 of those visitors book through the online form. The rest leave. The clinic’s FAQ page covers the basics, but patients still want to ask specific questions: “Do you take Pacific Blue Cross?” “How much is a crown without insurance?” “Can I get a same-week appointment?” Those questions go unanswered at 9 PM on a Wednesday.
In this hypothetical scenario, Handbuilt would install a chatbot trained on the clinic’s full service list, insurance policies, pricing ranges, and availability. A visitor asks a question, gets an accurate answer in seconds, and gets prompted to book. The clinic captures leads it was already paying to attract but quietly losing.
How it works
- 1
Discovery call — Pavneet learns your services, pricing, common customer questions, and what your website visitors typically need. 20 minutes.
- 2
Scoped flat-price proposal — Fixed CAD price, a clear list of what the chatbot will know and do, and a go-live timeline. No hourly billing.
- 3
Build & test on your real business data — Pavneet trains the chatbot on your actual services, pricing, hours, service areas, and FAQs, then tests it against real customer questions.
- 4
Handoff + optional Care Plan — The chatbot goes live on your website. You get a walkthrough and can update its knowledge base anytime. Optional $99/mo Care Plan for ongoing tuning.
Not a Generic Widget — Trained on Your Business
Most chatbot tools give you a blank box and tell you to “add your knowledge base.” That’s the whole problem. The tool is cheap — making it actually accurate about your services, your pricing, and your edge cases is the work. Handbuilt trains the chatbot on your real business data so it gives answers your staff would give, not vague auto-generated responses.
- Knows your full service list, not just what’s on your homepage
- Answers pricing questions with the ranges and caveats you’d give in person
- Understands your service area and availability
- Trained to escalate gracefully when it doesn’t know the answer
Captures Leads You’re Already Paying For
If you’re running Google Ads, SEO, or social media, you’re paying to get people to your website. Most of them leave without doing anything. A chatbot that answers their question in the moment and prompts them to book or leave their info converts traffic you already have. You don’t need more traffic — you need to stop losing the visitors you’ve got.
- Engages visitors who won’t fill out a contact form
- Captures lead info mid-conversation when the visitor is warm
- Qualifies inquiries so you get context, not just a name and email
- Sends lead notifications to you in real time
Chatbot or AI receptionist — which do you need?
A chatbot is best when your customers reach you online and want quick answers or to book on your website. If most of your leads come in by phone — especially in the trades — an AI receptionist that answers calls may pay back faster, and the two work well together. Not sure which fits? The fastest way to find out is a short discovery call, where we look at where your leads actually come from before recommending anything.
What you get
- AI chatbot trained on your specific services, pricing, hours, and FAQs — not generic responses
- Lead capture built in — collects name, email, and what the visitor needs when they’re ready
- 24/7 availability on your website, answering questions when you can’t
- Installed on your existing site — WordPress, Squarespace, Next.js, Wix, or custom
- Honest answers only — trained to say “I don’t know, let me connect you” rather than make things up
- One-time build fee starting at $1,500 CAD — no per-message charges
Recommended package
AI Starter System
Live in ~5 business days
Fixed price in CAD · USD / AUD / NZD quotes on request. Built remotely for small businesses across Canada, the US, Australia & New Zealand.
One AI worker, live in days.
Get your custom chatbotCommon questions
ChatGPT is a general-purpose AI that knows nothing about your business. Free widgets are blank templates you have to configure yourself. This chatbot is trained specifically on your services, pricing, hours, and FAQs so it gives accurate, business-specific answers from day one.
Want this built for your business?
Tell us about your setup and we'll send a plan and a fixed quote within one business day.