AI Receptionist for Small Businesses
An AI phone receptionist answers your line with approved information, takes the caller's details and reason for calling, and emails you a summary — with a tested route back to a person. AI Phone Receptionist launch pricing: $750 CAD fixed setup, then $179 CAD/month, month-to-month. Includes 300 AI-handled minutes a month; extra minutes are $0.25 each. Taxes extra.
The problem
A missed enquiry needs a reliable next step. A natural-sounding answer is not enough if the details never reach you or a caller cannot ask for a person.
What this looks like in practice
Illustrative example: a trades business wants after-hours enquiries recorded for review. The agreed workflow asks about the job and service area, records a callback request and notifies the owner. It does not confirm availability or a price that the owner has not authorised.
How it works
- 1
Map common questions, approved answers and services you do not provide.
- 2
Confirm the channel, integration requirements and what needs a person.
- 3
Build the agreed intake and notification flow with visible failure handling.
- 4
Test ordinary requests, unclear answers, out-of-area work and requests for a person.
What the price includes
Setup covers one business, one number, one routing flow and one language: approved FAQs, services, service area and greeting; caller name, contact details, reason and callback request; an emailed call summary; a configured and tested fallback; test calls and handover.
The monthly fee covers operation and maintenance, 300 AI-handled minutes and up to 30 minutes of small changes a month (no rollover). Faults in the agreed setup are corrected at no charge.
Calendar booking, CRM, text messaging, dashboards, extra numbers or languages and other features beyond this scope are not included and are quoted separately. Website or text intake is a different build with its own price.
Make the handoff part of the design
Decide what happens when someone asks for a person, provides unclear information, raises an urgent issue or requests work outside the service area. The specification should identify who receives the request and which commitments the system is allowed to make.
A calendar request is not a confirmed appointment unless an actual scheduling integration checks availability and completes confirmation. The Handbuilt request form itself does not book a call.
Test the enquiry, not just the greeting
Use representative scenarios and inspect the resulting record and notification. Include interruptions, a request for a human, incomplete contact details and an unavailable dependency. Define how the owner learns about a failure.
Pavneet built an AI phone receptionist for his own Ironwood Grounds business. The proof record documents that the AI was taken out of the call path in August 2026 while reliability was being evaluated. That is why the fallback deserves as much attention as the conversation.
When a simpler workflow is enough
If your main problem is a few web requests that need a callback, a clear form and reliable notification may be sufficient. If most calls require your personal judgement, consider human answering or a message-taking flow. Start with the actual missed work and your capacity to respond, rather than buying a system because it is called AI.
What you get
- One business, one phone number, one routing flow and one language
- Approved FAQs, services, service area and greeting
- Captures caller name, contact details, reason for calling and callback request
- An emailed summary of each handled call
- A configured and tested fallback to a person or voicemail
- Test calls before go-live, then a handover walkthrough
Launch pricing
AI Phone Receptionist
then $179 CAD/month, month-to-month. Taxes extra.
No separate phone or AI usage charge for the first 300 AI-handled minutes each month; beyond that, $0.25 CAD per minute.
Calendar booking, CRM, text messaging, dashboards, extra numbers or languages and other features beyond this scope are not included and are quoted separately.
Request a receptionist reviewCommon questions
How much does the AI phone receptionist cost?
AI Phone Receptionist launch pricing: $750 CAD fixed setup, then $179 CAD/month, month-to-month. Includes 300 AI-handled minutes a month; extra minutes are $0.25 each. Taxes extra. It is a separate offer from the Starter build.
Can it book appointments?
Calendar booking is not part of the standard receptionist. It takes a callback request for you to confirm. Connecting a real scheduling system is quoted separately.
Can I keep my current number?
That depends on your provider and routing options. We check the existing setup before promising forwarding, number transfer or a particular call flow.
What happens when the AI cannot answer?
The implementation needs an agreed handoff, message-taking or fallback path. We define and test that path instead of expecting the system to improvise.
Want this built for your business?
Tell us about your setup and we'll send a plan and a fixed quote within one business day.